Legal Document

Hagy Game Terms & Conditions – Complete User Agreement

This page outlines all the rules, terms, and obligations governing use of the Hagy Game platform. Please read everything carefully before registering.

Last updated: January 2026

Key Sections of the Terms & Conditions

The cards below provide a quick overview of the key rules. Full details are covered in the sections that follow.

Account Registration & Eligibility

To register with Hagy Game, you must be at least 18 years old and provide accurate information. Each individual is permitted to hold only one account.

Deposit & Withdrawal Rules

Transactions can be made via bKash, Nagad, and Rocket. Identity verification is required for withdrawals. Minimum and maximum transaction limits apply.

Bonus & Promotion Terms

All bonus offers are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly. Bonuses may be forfeited if the promotion's conditions are not met.

Security & Anti-Fraud

Any form of fraud, use of bots, or operating multiple accounts is strictly prohibited. If such activity is detected, the account will be suspended immediately.

Betting Rules

Specific rules apply for bet acceptance and cancellation. In the event of a match cancellation or technical error, the decision of Hagy Game shall be final.

Responsible Gaming

Hagy Game offers self-set limits, cooling-off periods, and self-exclusion options to help protect its members. Accounts for users under 18 are strictly prohibited.

Important Notice: By registering or using the Hagy Game platform, you are considered to have fully read, understood, and agreed to all of the following terms and conditions.

1

Scope & Applicability

Hagy Game (hereinafter referred to as the "Platform", "we", or "the Authority") is a Bangladesh-based online Sports Betting and gaming platform operated through the domain hagygame.ws. These Terms & Conditions constitute a legally binding agreement between Hagy Game and its members.

These terms apply to all users — whether registered members or casual visitors. If you disagree with any part of these terms, please refrain from using the platform.

Hagy Game reserves the right to update these terms and conditions at any time. Members will be notified of any changes via email or platform notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

These terms are written in Bengali and governed by the laws of Bangladesh. The courts of Bangladesh shall have jurisdiction over any disputes.

2

Account Registration & Eligibility

To open an account with Hagy Game, you must meet the following requirements:

  • You must be at least 18 years of age.
  • You must register under your real name and provide accurate information.
  • Each person may only operate one account.
  • You must be a resident of Bangladesh or otherwise legally entitled to use the platform under Bangladeshi law.
  • Any changes to the information provided at registration must be reported to us immediately.

Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. You are accountable for all activity carried out through your account. If you notice any suspicious activity, notify our support team immediately.

Warning: Registering with false information will result in immediate account termination, and any balance in the account may be forfeited.

3

Identity Verification (KYC)

Hagy Game complies with international anti-money laundering policies. As part of this commitment, all members are required to complete an identity verification process. KYC verification must be completed before any withdrawal can be made.

Required Documents

Document Type Accepted Examples Purpose
Proof of Identity National ID (NID), Passport, Driving Licence Age & Identity Verification
Proof of Address Utility bill or bank statement (issued within the last 3 months) Proof of Address
Payment Verification Mobile banking screenshot, bank slip Source of Funds Verification

Withdrawals may be held pending until KYC verification is complete. Once documents are submitted, verification is typically completed within 24 to 48 hours.

4

Payment & Transaction Rules

Hagy Game supports Bangladesh's most popular mobile banking methods. All transactions are processed in Bangladeshi Taka (BDT).

Deposit

  • Minimum deposit: ৳500
  • Maximum single deposit: ৳50,000
  • Deposits are typically credited to your account instantly.
  • No additional charges apply for deposits.
  • Deposits must be made only from a mobile banking account registered in your own name.

Withdrawal

  • Minimum withdrawal: ৳1,000
  • Maximum single withdrawal: ৳1,00,000
  • Withdrawals are typically processed within 15 minutes to a maximum of 24 hours.
  • Withdrawals may be placed on hold until KYC verification is completed.
  • Withdrawals can only be made to the same payment method used for the deposit.

Supported payment methods: bKash, Nagad, Rocket. Additional payment methods may be added in the future.

Suspicious Transactions

If any transaction appears suspicious or raises concerns of money laundering, Hagy Game reserves the right to investigate and, if necessary, report it to the relevant authorities.

5

Betting Rules

The following rules must be strictly followed when placing bets on Hagy Game:

Bet Acceptance & Cancellation

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If an event is cancelled, the stake for that bet will be refunded.
  • In the event of a technical error in odds display, Hagy Game reserves the right to void the affected bet.
  • If a bet is lost due to network disruption during live betting, the decision of the platform authority is final.

Maximum Bet Limit

Each event and market has its own maximum bet limit. These limits may vary depending on the event type, league, and market liquidity. Special higher limits apply for high roller members.

Match Fixing & Misconduct

If a member is suspected of match fixing or betting based on insider information, Hagy Game will immediately suspend the account and all winnings may be forfeited.

6

Bonuses & Promotional Offers

Hagy Game regularly offers a variety of bonuses and promotional offers. All bonuses are subject to their own terms, which are detailed on the respective offer pages.

General Bonus Terms

  • Wagering requirements must be met before a bonus can be withdrawn.
  • Bonus funds cannot be withdrawn directly — they may only be used for betting.
  • Each bonus offer can only be claimed once, unless otherwise stated in the offer terms.
  • Bonuses not used within the specified timeframe will be automatically forfeited.
  • Attempting to claim bonuses using multiple accounts or false information will result in account closure.

Welcome Bonus

To claim the welcome bonus as a new member, your first deposit must be a minimum of ৳1,000 and the bonus must be claimed within 72 hours of registration.

Hagy Game reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the promotions page for current offers.

7

Prohibited Activities

The following activities are strictly prohibited on the Hagy Game platform:

  • Operating multiple accounts under the same person's name.
  • Placing bets using bots, scripts, or automation software.
  • Accessing another user's account or hacking.
  • Exploiting technical errors or bugs on the platform for personal gain.
  • Money laundering or conducting transactions using illegally obtained funds.
  • Harassing other members or engaging in inappropriate behaviour.
  • Registering with a false identity or using another person's information.
  • Match fixing or misuse of insider information.

If any of the prohibited activities above are detected, the account will be immediately suspended, all balances will be forfeited, and legal action may be taken if necessary.

8

Responsible Gaming

Hagy Game believes the mental and financial wellbeing of every member is of the utmost importance. We are committed to ensuring responsible gaming across our platform.

Available Protection Measures

  • Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a limit on how much you wager within a given period.
  • Cooling-Off Period: Temporarily pause your account for anywhere between 24 hours and 30 days.
  • Self-Exclusion: The ability to permanently or long-term self-close your account.
  • Reality Check: Periodic reminders showing how long you've been playing.

If you or someone you know feels they are struggling to control their gambling, please contact our support team immediately or Responsible Gaming Page Visit.

Please note: Gambling is entertainment, not a source of income. Always play within your means and never chase your losses.

9

Privacy & Data Protection

Hagy Game treats the security of your personal information as a top priority. All data provided during registration is stored under strict security measures.

We use your information for the following purposes:

  • Account Management & Identity Verification.
  • Transaction processing and fraud prevention.
  • Customer support services.
  • Fulfilling legal obligations.
  • Service improvement & personalised experience.

For details on how your information is protected, please see our Privacy Policy View the page.

10

Copyright & Intellectual Property

All content on the Hagy Game platform — including logos, trademarks, graphics, text, software, and design — is protected under Hagy Game's exclusive intellectual property rights.

  • Copying or redistributing content for any purpose other than personal, non-commercial use is strictly prohibited.
  • Hagy Game's logo or brand name may not be used without prior permission.
  • Reverse engineering the platform's software or code is strictly prohibited.
11

Account Closure & Suspension

Hagy Game may close or suspend an account in the following circumstances:

  • Violation of Terms & Conditions.
  • Failure to complete the identity verification process.
  • Suspicious or fraudulent activity.
  • If the account remains inactive for an extended period.
  • At the member's own request.

Voluntary Account Closure

To close your account, contact our support team. All pending bets will be settled and any eligible balance will be returned before closure.

For inactive accounts, if no transactions are recorded within 12 months, the account will be declared inactive and a monthly maintenance fee may apply.

12

Limitation of Liability

Hagy Game is not liable for the following:

  • Any bet lost due to an internet connection disruption.
  • Transaction delays caused by third-party technical issues.
  • Account compromise resulting from security vulnerabilities in your device or network.
  • Financial losses resulting from market fluctuations or event outcomes.

Under no circumstances will Hagy Game's total liability exceed the actual balance held in your account.

13

Policy on Changes to Terms & Conditions

Hagy Game may update these Terms & Conditions at any time. When changes are made:

  • A notice will be posted on the platform.
  • Registered members will be notified by email.
  • Updated terms take effect from the date of the change.

Continued use of the platform after any update will be considered acceptance of the revised terms. If you do not agree to the new terms, you have the right to close your account.

14

Contact & Support

If you have any questions or concerns regarding these terms and conditions, please contact us:

  • Email: support@hagygame.ws
  • Help Center: Help Centre Page Visit.
  • Live Chat: After logging into the platform, click the support icon.

Our customer support team is available 24/7, every day of the week. General inquiries are answered within 2 hours, and complex issues are resolved within 24 hours.

Done reading the terms? Start playing now!

Join Hagy Game and enjoy a safe, transparent, and responsible betting experience. Register today and claim your special welcome bonus.

bKash Nagad Rocket 100% Secure 24/7 Support
বাংলা